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Online & Offline Customer Support
Our IT department and online support system strive every moment to achieve new levels of perfection. Ingeniously developed CRM (Customer Relationship Management) software presents a detailed summary of reports on enquiries, sales & post sales, payments and other information. Our corporate website, brand centric websites and a dedicated portal for NRI services act as a single platform to seek information at the click of a mouse. And for instant access, a toll free number adds to the convenience of our patrons.
Oct 2006
A technological breakthrough was achieved by establishing wireless connectivity between our Corporate Office, Customer Relationship Centre and Marketing Office at Thane.
Jan 2007
A high-tech email and CRM server was hosted at the Corporate Office, which enabled better performance of Customer Service. The installation further simplified the process of computer maintenance on regular basis.