Online & Offline Customer Support
Our IT department and online support system strive every moment to achieve new levels of perfection. Ingeniously developed CRM (Customer Relationship Management) software presents a detailed summary of reports on enquiries, sales & post sales, payments and other information. Our corporate website, brand centric websites and a dedicated portal for NRI services act as a platform to seek information at the click of a mouse. And for instant access, a toll free number adds to the convenience of our patrons.
Oct-2006:
A technological breakthrough was achieved by establishing wireless connectivity between our Corporate Office, Customer Relationship Centre at Thane & Marketing Office.
Jan-2007:
A high-tech email and CRM server is hosted at the Corporate Office, which enables better performance of Customer Service. The installation has also simplified the process of computer maintenance on regular basis.
